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Author: Kang Arman

Test SMTP Relay in Office365

I am back with my 3rd blog and this blog is primarily with testing SMTP relay with Office365 for that matter this testing can be used against any email applications which does SMTP relay. I would primarily concentrate with Office365 SMTP relay. There have been scenario with me while troubleshooting SMTP relay I really wanted some reliable tool to troubleshoot issue from customer machine or network.  Telnet works awesome if your SMTP server is Office365 MX record. If you use Office365 SMTP server i.e. smtp.office365.com on telnet it does not work because authentication is mandatory and for some reason...

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Takin’ care of business: Best practices of top Office 365 admins

Daily: On a daily basis, mailbox admins are constantly responding to any addition, change, and removal requests for their Office365 accounts. The most common daily tasks are: Modifying passwords Modifying folder permissions Mailbox forwarding Creating single and shared mailboxes Weekly: These are a few of the activities admins proactively perform on a weekly basis Review top mailbox growth by size Review Office 365 audit logs Review mobile security — Look for new devices that are being added to mailboxes, compare them from previous weeks, and verify that the user did indeed add a new device — limiting the potential risk of...

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The Top 7 Office 365 Troubleshooting Tools

As an Office 365 administrator, it’s nice to have a collection of tools to turn to when troubleshooting issues with Office 365. Below I’ve shared a few of my favorites by Microsoft. 1. Office 365 Outlook Connectivity Guided Walkthrough One of the most common problems is troubleshooting Outlook connectivity to Exchange Online. This guided walkthrough is intended for Office 365 Administrators to help diagnose Outlook connectivity issues for their users. http://aka.ms/outlookconnectivity 2. Office 365 Speed Test If you have been on Microsoft Online Services for some time, you might have previously used the site speedtest.microsoftonline.com which tested the connection speed and reliability of the connection to the Microsoft Datacenters.  While that site has been decommissioned, you can use the links below to test the speed between your location and the datacenters in your region. Amsterdam, NL: http://trippams.online.lync.com Blue Ridge, VA: http://trippbl2.online.lync.com Dublin, IE: http://trippdb3.online.lync.com Hong Kong: http://tripphkn.online.lync.com San Antonio, TX: http://trippsn2.online.lync.com Singapore: http://trippsg1.online.lync.com 3. Remote Connectivity Analyzer — now With Message Analyzer If you don’t already know about the Remote Connectivity Analyzer, it’s a great tool for troubleshooting many common Exchange issues. http://Aka.ms/rca One of the coolest new features is the Message Header Analyzer.  As an administrator you’ve probably had more than one of your users ask why a message took so long to get delivered.  To give them an answer you usually had to look at the message...

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